VirtuWorks Cloud-Based PBX systems give you the powerful business phone system features that used to be too expensive for businesses. With complete technical support and customizable packages, we make sure your phone system meets your needs for business communications. Key features like auto-attendants, dial-by-name directory, hunt groups, ring groups, call routing, IVR, and advanced voicemail give your corporate communications a big business image without the big price tag.
*call campaigns are charged per minute.
Includes unlimited local and long distance in 50 states.
VirtuWorks cloud-based solutions are great for agile businesses such as Law Firms, Property Management, Real Estate and more.
Extension
Setup unlimited number of extensions and manage them through our control panel.
DID
Order DID with any area code in the US. Assign DID to any extension/hunt group or call queue. Setup a DID for fax to email.
Media
Upload any .MP3/.WAV to pbx for use with auto-attendant or voicemail.
Conditions
Setup actions based on conditions, such as routing calls on a specific schedule.
IVRs
Auto attendant voice system to handle call routing and single digit.
Hunt Lists
Conference Rooms: Assign a phone number to a conference room, password protected up to 15 attendees. Web Based Conference Manager: see stats, disconnected calls etc.
Caller ID Blacklist
Unlimited list of banned phone numbers.
Voicemail
Control and manage voicemail from central portal. Manage greetings, use media files, get access pins.
Provisioning
Manage your VIOP hardware and setup button template which can be exported to all phones on your system.
Call History
Review your call logs. Who called, how long, diagnostics etc. Export CSV. Fully searchable.
Queues
Ability to have a team of 5 or 6 people where an incoming call will ring the next available rep. Alerts the caller to the current wait time. Details reporting on performance, abandoned calls.
Peers
Ability to see real-time hardware status, like if the phone is on use, what software or firmware version it has.
Faxes
Ability to send and receive faxes through hardware or directly through the portal. View received faxes online.
Stats
Ability to see total phone call analytics.
Real-time Stats
Call queue accounting in real-time.