Smart IT Solutions

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Google Rating

4.9

Based on 1346 reviews

ComputerXpress

4.9

review us on See all reviews

Thomas Miller

1730827389

Best computer store in Florida! Great staff and amazing service.

Tianne Simmons

1730401804

Great group of guys here. Professional and personable. Definitely recommend them for any of your computer needs, whether it be buying a new computer, fixing a broken one or upgrading parts.

Dani Henry

1730230456

Tom and staff were amazing. My ancient laptop died and they were able to transfer all the data from the old to the new. Prices and options were clearly explained. They were also very polite and kind to all the customers and didn’t make anyone feel foolish with their questions. Highly recommend!

Luis Raúl Mendoza Navarro

1730171311

Profesional store, 100% recommend

Tee D.

1729980360

Walked in and was informed of the different scenarios and one of the worst ones happened but absolutely no change in cost to repair.they kept their quote straight.

Richard Ravenelle

1729773637

We would not go anywhere else. We feel that this business is very supportive to the non geeks in this world!

W Fermier

1729732127

A computer glitch resulted in a file containing years' worth of important papers to disappear from my desktop. I used every search trick that the internet had to offer to find the folder with no luck. I took my PC to ComputerXpress at 5303 Florida Avenue S in Lakeland to let them take a crack at it. It took a couple days, but they were able to find the missing file with all of my important papers intact! I was very impressed with their skill and professionalism. And I will certainly go to them if I should ever have problem with my PC. It's good to know that there are top-notch computer technicians here in Lakeland.

Raciel Diaz

1729280946

I did not like this service at all or how they treated my case. Not serious and they never clearly told me the problem with my computer. I don't recommend it to anyone.

M S

1729274384

Quick, courteous service after Hurricane Milton, and didn’t break the bank!Highly recommend!!

Lidia Sanchez

1729211225

Dalel Medina

1729169298

We came to the store because our son had a problem with his computer a few months ago . Our son’s experience was great: how he was treated, how they solved the problem , the cost and the time from beginning to completion.I am a small non profit that needs to save money to help others. I will come back, I appreciate the honesty, the friendly service, I purchased a laptop from them and I am pleased with it .

lune

1728769481

Mike Lewis

1728673692

Great service, price, and quality

Doug Stamper

1728467176

PC quit, so I took it to Computer Xpress, and they checked it and told me it was beyond help and would cost as much to fix as another they are selling, so I bought it and they hung in with me till it was running perfectly. Great folks there.

Maria Karlberg

1728327192

Pedro Luis Valle

1728152519

Bruce Jacobs

1727808865

Positive customer experience - Took my new laptop for set-up - Caleb was patient and educational during the set-up process. I highly recommend ComputerXpress to anyone looking for knowledgeable staff at a competitive price - Bruce Jacobs

Kendra Belton

1727808069

The staff is very friendly and know what they’re doing! Fixed my computer very quickly, saving me from spending too much on a new device. Great place! Highly recommend!

lex

1727542665

Great place to shop for computers, repair them and talk technical.

Tiff Joseph Hardy

1727471321

Craig Morby

1727441473

Great service, very helpful, also provided a couple of tips for some other minor issues. My laptop was back prior to the promised and the fix came in $100 less than expected.

Marit Perez

1726620400

I really recommend that place excellent customer service. Mr. Tom & Mr. Makykai are very kind, they solve any issue with your computer or others electronic devices. The best place in town. Thanks and god bless you! 🙏🙏

Chris Dawson

1726594304

Super knowledgeable. Very honest. Went in multiple times and wasn't charged until they found a real issue. Very happy customer and will always give them my business.

Michael Spier

1726252298

very fast and reliable glad he could help

Charles Smith

1726158223

I live fifteen minutes away and hadn't made it home before the repairs were completed on my desktop.

Shelly Dukes

1726065439

This team of experienced technical support is amazing. They saved me hundreds of $$ and fixed my problems with my computer and printer. They were time suffient, had my computer fixed in just a few hours. I brought my printer a week later and even though they don't really work on printers, they detected my problem amd fixed it for me! I would recommend this team to anyone having computer problems. They also sale nice computers if you are in need of a new one.

Ranon Brown

1725989364

I came in because I had spent hours trying to fix my gaming computer from a black screen bios problem i had. I really appreciated Tim (terrible with names) he did me a huge solid and also gave me breakdown of everything I would need and cost to get it up and running again. I live about hour away and I'd seriously drive back to just have them fix any problem I'd have with any of my electronics. Honest and friendly don't try to just slap your head to make you buy one of the ones they have there. Definitely appreciated.

Linda Carew

1725469531

Very helpful. Highly recommend.

Melissa Perjak

1724779514

My husband's laptop suddenly shutdown and wouldn't turn back on. We took it to ComputerXpress an were happily greeted by Malykai. We explained the situation to him and he started looking at the laptop right away. I kid you not, he had it turning on within 2 minutes. He's the computer magician 🪄. They have definitely earned our business in the future! Thank you so much Malykai!

Brian Gray

1724688418

Couldn’t be happier with the service. They were able to get me back up and running same day. Thank you!

Loring S

1724684385

DO NOT TAKE YOUR COMPUTER HERE! These guys make their money selling you "upgrades" they have zero interest in fixing your computer they just want to sell you one their recycled used computers so they make twice the money. This is a rip off.

Kristian Roberts

1724023072

Tony Schrock

1723743362

The team at ComputerXpress did a custom cooling job for me on a classic Alienware case a few months ago. They had to do some hardware build and got really creative to fit a new cooling unit for my rig. Turned around the job quickly and did a good amount of work for a fair price. Would 100% use them again for custom PC rebuilds. I've been using the PC religiously since their job and have not had a single issue.

James Yocum

1723491909

Had an unknown problem with my PC.They were quick to diagnosis the problem and repair it. Happy with service.

Phil Averbuck

1723146483

Very professional, speedy service and they always suggest the most economical fix. Top recommendation!!

Donnel Blackman

1722450930

Great Staff always helpful and solves the problem fast!

Alain Serna

1722449933

Tom and his staff were professional, helpful and educated me with the process step by step to resolve my computer issues. Highly recommend to anyone. Thanks Tom

Winston Revely

1721780250

Great company, I will make sure to send everyone I know that is looking for anything computer related!!!!!

Tania Diaz

1721746177

Thomas McClary

1721671794

It's a blessing to have them in South Lakeland. The people are friendly, helpful, and really know computers. I wouldn't go anywhere else.

Thorstien Grettirson

1721238962

The slowest, most fustrating PC I own came from this place. Spent HOURS clearing the spyware they installed. I would have been better off buying a laptop at walmart.

Greg Preece

1721151197

Windows 11 had an update malfunction. Sign in was a new windows screen start from scratch. I called to discuss and then brought it right into them. They had it corrected and returned the same day. Sign in was just the way I had it and everything is as supposed to be as well. Great job.

Patty Pella

1721070407

Response to owner: I'm glad you changed your initial response to me that was total bogus and lies. Super red flag response that I made sure to save because it was NOTHING BUT LIES.Totally worthless, save your money and go elsewhere! I took my smashed laptop here based on the good reviews to have my information recovered from my hard drive. The people are friendly but they managed to recover NONE of my photos, a few random old documents, and an old backup of my quickbooks from 2021 but nothing else and not even my most recent 2024 quickbooks backup. I took the hard drive to my brother, he ordered a $25 port off amazon and recovered ALL of my data!! My brother is not a computer genius. You would think an actual computer store would be able to recover the data my brother was so easily able to recover.

Jason Martell

1721050995

Brought my son's desktop in and every employee was vary curious about the problem, helpful, and ultimately knowledgeable about how to fix it. CPU is running great and my son is back to gaming.

Cheryl Hill

1720648933

FadedToBlck

1719621650

Amazing IT services shop! They usually do evaluate and fix better than most other shops who will try and charge you insane amounts of money. These guys know exactly what they are doing!

Polk Nole

1718126750

Great service! They found an issue and recommended NOT to spend the money to fix it and showed how I could replace it more cheaply. Next level service!

Mitchell “Mitch” Abrams

1717550116

Great, honest shop who provides exceptional service. Tom the manager advised me they charge a reasonable diagnostic fee ( I’m very computer savvy, but I’m not removing the multitude of screws and attempting to diagnose).Was a hard drive replacement and they managed to save my data.They also build really cool gaming computers with funky leds.

Tracie Ford

1717542128

I went in for a repair on my all-in-one computer screen. I was told the price of the part and the price of the labor and asked to leave $75 deposit. I was told the only problem was that they could not tell me an estimated completion time because they did not know how long the part would take to arrive. Three days later when I still had not heard from them, I contacted them about my computer. I was told that they could not obtain the part for a reasonable price. I said I would pick up the computer. When I asked about the $75 security deposit, they informed me that the $75 deposit was nonrefundable because they had to go through the effort to obtain the part number on the inside of the computer They never told me thst the deposit was non refundable if they could not get the part for the price quoted. This is shady business practice at best. Theft by deception at worst. I would never do business with these crooks again. They also tried to charge my significant other an additional 75 when he went to pick it up.

Jordan Ward

1717461766

Tom was very professional and my pc build turned out great.

Our Services

Ntelligent Networks Managed IT Services helps Lakeland FL and Tampa FL small to mid sized businesses achieve their goals by enabling them to focus on what’s actually important to their business. Remove the burden of IT by entrusting some or all of it to a local managed it services provider. Here are just some of the ways Ntelligent Networks IT Services for Lakeland FL and Tampa FL small to medium businesses can help you:

Phone Systems

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Security System

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Networking Services

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Access Control System

Access control systems are known for providing safety and security to protect individuals, homes, and businesses. T..

Network Support

We offer a comprehensive range of managed services, technical IT support, cloud computing services, and business an..

Offsite Backup

MANAGED BACKUP AND DISASTER RECOVERY Be Prepared – There’s only one way to verify a backup. Restore it. An ef..

CCTV Video Security

We sell and install enterprise grade CCTV video security solutions. We offer high resolution CCTV products incl..

Access Control

Access control systems provide security by allowing or denying a person’s admittance to an area or facility throu..

LETTER FROM THE CEO

Ntelligent Networks, Inc was founded with one thing in mind, the client. We were one of the first pioneers of managed proactive IT support, now known as managed services. In the mid 90s when starting in computer repair I noticed that everything was based on break fix repair. So everything was a knee jerk response to a problem, that in most cases could have been prevented with some basic common computer maintenance.

This is where we developed Pro IT Support contracts to address network and computer issues before they came up. With a monthly program and some professional monitoring software we can reduce downtime, lower support costs and provide a better experience for our clients. This results in less time worrying about computer issues and more time to focus on your business.

I am a Polk county native, Lake Wales Highlander, Florida Southern Moc, and Lakeland has been my home for almost 30 years. I am active in numerous local charities as well as business networking groups. I have a passion for people and at Ntelligent Networks it shows. Choose us and our team along with myself will make sure you have the best IT experience possible. Thank you for visiting our website!

Anthony Newman
CEO, Ntelligent Networks, Inc.

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No Matter The Industry, Ntelligent Networks Helps Businesses Win

Are you looking to outsource your IT strategy and support? No matter the industry or the size of the technology challenge, Ntelligent Networks is dedicated to providing the most effective IT support, strategy and management to businesses large and small. As one of the largest Managed Services Providers, we have the resources to support your industry.

Explore below a variety of industries we have served and are currently serving and learn how our unparalleled managed services can be tailored to meet your business needs and will help you grow your business.

Non-Profit

Ntelligent Networks has real-world experience handling the unique technological challenges non-profit organizations and associations…

Legal and Law Firms

With over twenty years experience helping law firms and attorneys, we understand the unique technological needs and challenges…

Accounting and Finance

Since 1995, we’ve assisted accountants and accounting firms with all aspects of information technology consulting and support…

Healthcare

If you’re looking for healthcare support services, you’ve come to the right place. Ntelligent Networks provides 24/7 hosting and…

Manufacturing

Ntelligent Networks has real-time working experience in the manufacturing industry. Learn how we can partner with you and help you…

Government

For government agencies looking for a managed services or IT consulting partner, Ntelligent Networks makes the perfect partner. Learn…

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Our Happy Clients

“Reliable, friendly, expert, and best of all… AFFORDABLE!!! Before you buy a computer or get one serviced anywhere else.”

Tim Hodgson

“Great customer service. Repaired my computer on timely manner. Technicians’ educated and answered all my questions.”

Yvonne Kicklighter

“Anthony and Steve were very helpful. I had a family emergency and needed to have my laptop repaired before leaving town.”

Robert Lawrence